FAQS

RESERVING GOODS AND PLACING AN ORDER

How do I make a reservation?
I would like a tent, however, I'm not sure what size will fit. Can you help?
What if my tent cannot be staked into blacktop/concrete or cannot be staked due to utility lines or a sprinkler system?
Do you provide additional insurance? What does this cover?
When is my final balance due after I initially pay my deposit?
How late is too late to request a quote online and expect requested services to be performed?

DELIVERY AND PICK-UP INFORMATION 

I need to have my items delivered and picked up at certain times. Is this a problem?
Do I need to be on site at the time of my delivery or at time of pickup?
How do I leave the rental equipment when the event is over?
Will delivery charges be applied to my order?

CUSTOMER PICK-UP AND RETURN INFORMATION

When may I pick up and return my rental items?
What do I need to bring with me in order to pickup my reservation?
Where are you located and what are your office hours?
What if I have an emergency with my rental equipment and the office is closed?
When do I need a tent permit?

Contact us at 1-800-RENTENT or click here today.